Easyjet text service – something to smile about

So i’ve just come back from holiday, but don’t worry this isn’t going to be a post gushing about how good it was to get away to some real sunshine, lazin’ by the pool or beach. No. This is a post about three text messages i received on the day i flew out from the airline i chose to fly with. EasyJet.

The email i received from Easyjet

I’ve flown with Stelios a few times now, more due to the fact they cover a load of routes around Europe and offer a nice cheap deal. This time, things were a little different though.

A few days before i was due to fly out, i got an email from EasyJet asking if i would like “free flight updates and reminders, sent directly to my mobile?”

“What the Hell”, i thought, “I’ll give it a whirl.”

The deal was that i sign up to the service and receive three text messages from EasyJet (powered by StreamThru) on the day i fly out:

Texts 1 and 2 from Easyjet

1st text: 4hrs before i’m due to fly out, i’ll receive a ‘Booking reference reminder’ with details of my flight number, booking reference, when and what terminal my flight will depart.

– 1st text received perfectly. Flight number, North Terminal of Gatwick, booking reference and check in times. Good so far…

2nd text: 2hrs before i’m due to take off i’ll receive up to two promotional codes for shops in the terminal i’ll be in, waiting for the plane.

– 2nd text is actually an absolute blessing. I hadn’t changed up any money before hitting the airport and so was going to have to take the plunge and suffer at the hands of the air-side Bureau de Change. However, EasyJet came to my rescue with a discount on buying currency plus no commission charge. BONUS! A text that actually saves me money.

Texts 2 and 3 from Easyjet

3rd text: 40mins before i’m due to fly out, i’ll receive my personal boarding call, telling me the gate number and what time the boarding gate will close.

– 3rd text did pretty much what i said it would do, although didn’t send me the gate number, just the closing time. Bit of a shame as the gate number would have really been useful, but on the other hand, there are a shed load of screens to check things on.

So all-in-all i would have to say that the Easyjet text service was well worth the effort in signing up. Which, by the way, only took me a couple of minutes.

There were a few more options i could have added on to service, which would have come at a cost . Stuff like, weather forecasts, traffic updates, ‘Destination Assistance’ – which is where if you don’t speak the language and get into difficulty, you can reply ‘HELP’ to any of the EasyJet messages and an operator, who’ll be able to speak the language, will call you back to help – which sounds pretty God damn awesome.

Come on, i had to sneak in at least one holiday photo 🙂

Gorgeous sunny day by the pool

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~ by Neil on June 22, 2009.

One Response to “Easyjet text service – something to smile about”

  1. […] over at PR agency, IF Communications, is just back from holiday (”vacation”) and has some really good news to report from no-frills airline, […]

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